Guest satisfaction is a critical component of hotel marketing and is the number one driver of repeat business.
Hoteliers – how do you gauge guest satisfaction?
Our Supplier of the Month, Blu Sky Marketing, providing an insightful approach to hotel guest satisfaction through guest experience surveys. Be sure to visit their website to learn more.
Tell us how you’re measuring guest satisfaction below in the comments!
If you’re a hotel supplier, see the great benefits a BLLA membership provides you!