By Ariela Kiradjian
I am a student in hospitality and wanted to check out and check into one of the best small boutique brands in Europe to do a review of the property and also to see if my generation of traveler will buy into what it offers.
The Citizen M Hotel is located right in the center of Glasgow, Scotland. The hotel is just a couple minutes walk from Buchanan Street on the Style Mile, a fantastic mile of great shopping. It is also just a few steps from theatres and less than a half mile walk to the central train station. The city has great underground service, so most attractions are easy to get to. As you walk into the Citizen M, you are greeted with a modern yet fun space as splashes of red contrasts the white interior. The hotel was created by the award winning Dutch Design Agency Concrete. When you walk up the winding staircase (or just take the elevator), you are automatically greeted by their extremely friendly staff.
To check in, you use their modern technology by being able to quickly check yourself in! The lobby lounge space has relaxing couches and chairs, big screen televisions, and even a big business center with iMacs. Spacious meeting rooms are also available. The hotel also offers food service with their canteen and bar, offering a great Scottish breakfast buffet, little bites all day long, and a full bar menu. All rooms are 14 square meters, have XL king size beds, ambient lighting technology, a wall to wall window, rain shower, Vitra design furniture, mood pad room control, free WIFI, free movies on demand, electronic climate control, LCD TV, in room safe, and international plug system for the US and EU standard and UK. All of the electronics are controlled on a Samsung pad. So that includes closing the blinds on the window, changing the mood lighting (so maybe going from purple to red), turning on the TV, adjusting the climate, and so on.
The bed is huge- and extremely comfortable! The shower is an experience it itself with two showerheads- one manual and one rain shower. You can even change the shower color to whatever you want! There’s also a hairdryer put under the sink. These rooms don’t cost much either, but you would never guess with all of its luxury aspects! What’s also great about this hotel is how well they treat their staff- you can tell because absolutely all staff members are always smiling!
Once you end your stay and check out, you are left with a friendly goodbye from everyone. What a great experience! And yes, my generation as well as my parents will be captivated by all this boutique hotel offers!